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Learn the skills of customer relationship management with uCertify

uCertify offers the Customer Relationship Management (CRM) course which covers creating improved shareholder value through the development of appropriate relationships with customers. The course provides the skills to use data and information to understand customers and co-create value with them. It covers topics such as customer relationship management, history and development of CRM; relationship marketing and CRM; technology, data platforms, and more. The course also helps to support a business in engaging its customers.

Learn the skills of customer relationship management with uCertify

CRM is not only for large-scale businesses with huge databases of customers, but are beneficial to even small and medium-sized businesses. It is one of the most powerful management tools in your arsenal. Let’s check out the reasons why organizations want to invest in the CRM strategy:

  • Enhance sales productivity: CRM helps gather important customer information in one place. This helps businesses close more deals, increase sales productivity, and improves sales capability.
  • Improves customer satisfaction and retention: With an attentive customer service team and catering to customer needs, a business can improve levels of customer satisfaction and retention. Even a 5% increase in customer retention increases profits from 25% to 95% and a survey reveals that around 38.5% of business believes that CRM helps them in increasing customer retention.
  • Improves the efficiency of an organization: By providing a better way to manage customers, reducing gaps between multiple departments (sales, marketing, etc.), helping find new customers, and automating the most tedious tasks; a CRM helps improve overall workforce efficiency of any organization.
  • Improves analytics and reporting process: A CRM removes the possibility of miscalculations leading to a poor business decision. CRM also helps businesses to create reports that help teams visualize business performance.

So, start learning the CRM strategies today with uCertify! uCertify has developed an award-winning, highly interactive yet simple to use platform that helps students grasp concepts better. Over 50 interactive activity types can use almost any media element including, but not limited to, text, images, animation, audio, and videos. These activities can be used in both formative and summative assessments resulting in better learning outcomes. Most of the corporate users and professionals enjoy using uCertify’s competency-based, self-paced learning method. Companies and universities report higher pass rates when using the uCertify platform, showing its direct impact on their work or academic performance.

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See What Dipo Tepede Is Saying About Our CIW Data Analyst Course

Dipo Tepede is a team lead at PMtutor. He is a project management consultant and has more than 17 years of experience in this field. He is skilled in managing risk, IT strategy, business process improvement, product development, and more. He also can use tools and technologies such as MS Project and SAP effectively. Dipo is a certified project manager and holds the following certifications:

  • PMI-PBA
  • PMI-PMP
  • Passion-Driven Statistics
  • PRINCE2 Practitioner and Foundation
  • IASSC Certified Lean Six Sigma Black Belt

He has reviewed the uCertify CIW Data Analyst course and provided his valuable feedback. Check out:

See What Dipo Tepede Is Saying About Our CIW Data Analyst Course

“The uCertify CIW Data Analyst course is very helpful for the preparation of the CIW 1D0-622 exam. The course is very well organized and provides all the necessary information for passing the 1D0-622 exam.

I also loved the quality of tools, techniques, videos, study planner and all the other features used in the uCertify course. I would recommend this course to anyone seeking to prepare for the CIW Data Analyst certification.”

To read the complete post, please click here.

Thank you, Dipo, we are glad to have your honest and valuable feedback on our course. 

To know more about Dipo Tepede, contact via his LinkedIn profile.

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Pass Microsoft MCSE 70-744 exam with uCertify Course & Lab

Prepare for the Microsoft MCSE 70-744 exam with the Securing Windows Server 2016 course and lab. uCertify Lab is a virtual environment where students learn by doing. It encourages exploration and experimentation in a risk-free environment that leads to a better learning experience for students. The course provides complete coverage of the certification exam objectives. It also helps students understand how to configure disk and file encryption; implement malware protection, create security baselines, implement shielded and encryption-supported VMs, configure windows firewall, and more.

Pass Microsoft MCSE 70-744 exam with uCertify Course & Lab

The Microsoft MCSE Securing Windows Server 2016 70-744 exam is the proof that candidates have the skills and knowledge required to implement server hardening solutions, secure a virtualization infrastructure, secure network infrastructure; manage privileged identities, and implement threat detection solutions and workload-specific security. Candidates for this exam learn to secure Windows Server 2016 environments, manage the protection of Active Directory and Identity infrastructures; manage privileged identities using Just in Time (JIT) and Just Enough Administration (JEA) approaches; secure servers using the Local Administrator Password Solution (LAPS), and implement Privileged Access Workstations (PAWs). Candidates also learn to use threat detection solutions such as implementing Advanced Threat Analytics (ATA), deploying Operations Management Suite (OMS) solutions, auditing access, and identifying solutions for specific workloads.

The uCertify e-learning platform is designed to work with self-paced, mentor guided and instructor-led training and is accessible to students with special needs. Our platform is designed to deliver HigherEd, engineering, workforce development, corporate training programs, and courses that can be blended as per user requirements. The course is designed to engage students through interactivity and instantaneous feedback. At the end of every lesson, the uCertify course guides learners on the path they should follow.

So, what are you waiting for? Start your prep for the Microsoft MCSE 70-744 exam today with uCertify!

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Check Out Olisaemeka Anene’s Feedback On Our PRINCE2 Course

Olisaemeka Anene is a Branch Manager of Globacom and has more than 10 years of experience in the field of project management. His field of expertise includes project planning, content marketing, brand development, marketing, and advertising. He also knows tools and technologies such as Microsoft PowerPoint, Microsoft Excel, and Microsoft Word. Olisaemeka Anene holds the following certifications:

  • Master Project Manager
  • Diploma in Digital Marketing
  • Marketing and Communications
  • Values & Leadership Skills Programme
  • Executive Masters In Project Management
  • Occupational Safety and Health Supervisor

He has reviewed our PRINCE2 course and provided his valuable feedback:

Check Out Olisaemeka Anene’s Feedback On Our PRINCE2 Course

“The uCertify PRINCE2 course content is well-organized and easy to understand. The course completely covers the PRINCE2 certification exam objectives with its interactive learning resources.

It comes with interactive learning resources to provide hands-on expertise in exam topics. I recommend this course to all the PRINCE2 certification exam candidates so that they may pass the certification exam in their first attempt.”

To read the complete post, please click here.

Thank you, Olisaemeka, we are glad to have your honest and valuable feedback on our course. 

To know more about Olisaemeka Anene, contact via his LinkedIn profile.

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Explore Our Updated Editor Area

uCertify has updated its editor area for our authors. Explore them below:

Option for the addition of sequence tag

With this new feature in our editor, authors can easily add the sequence tag. Before this improvement, authors had to write a tag to add the sequence formatting but now they can simply add the sequence formatting with the option available under the Format tab. We have also enhanced the UI according to our new features and fixed modifications as well. The speed is also improved, which will save the time of the author. This new feature also allows you to change the type of sequence formatting. The type can be changed easily to form the drop-down menu. The drop-down has many types of sequence formatting including UC Seq, video player, math player, pdf player, and more. 

Code block live layout change

We have updated our code block layout in the editor area. This update gives you an option to edit the code block layout more easily. The new code block layout has four types of formatting. Earlier, the author had to delete the previous formatting to change the layout. Now, this can be easily done with the edit option provided. The new edit option also helps in changing the amount of formatting in the code block. We have also added a duplicate option which allows you to add a new code block. These updated features in the editor area not only enhance authors’ work but also save their time. So, check out these updated features by logging into uCertify!